HappyClient is an software development service operated by The HC STAFFING S DE RL DE CV, a company headquartered in the State of Chihuahua in the México («we,» «us,» «our,» and «HappyClient»). Our Service is to design, create websites and web / mobile applications. We also provide other related services. Find out more about our service here.
Privacy for Clients
This section applies to Personal Information that we collect and process from a Customer or Potential Customer through the provision of the Service, including features offered through the Service. If you are not a Customer, the Visitors section of this policy may be more applicable to you and your data. In this section, «you» and «your» refer to Customers and Potential Customers.
Information We Collect
The personal information we collect depends on the context of your interactions with HappyClient, your email, and applicable law. However, the personal information we collect falls into the following categories:
(i) Information you provide to us: You (or your organization) may provide us with certain Personal Information when you subscribe to our blog and use the Service or request a service, check with our customer service team, email us, or contact us in any other way.
This information may include:
1.- Business contact information (such as your name, job title, organization, location, phone number, email address, and country), Marketing information (such as your contact preferences);
2.- Troubleshooting and support data (which is data you provide or we otherwise collect in connection with support queries we receive from you. This may include contact or authentication data, the content of your chats and other communications with us, and the product or service you are using related to your help inquiry);
Service usage data may include:
Device Information: We collect information about the device and applications you use to access the Service, such as your IP address, your operating system, your browser identification, the size of the viewer, and other information about your system and connection. If you are using our mobile application, we may also collect information about the cellular network associated with your mobile device, the operating system or platform of your mobile device, the type of mobile device you use, the name of your mobile device, and the unique identification. device, and information. about the functions of our mobile application that you accessed.
Log Data: Our web servers maintain log files that record data each time a device accesses those servers and the nature of each access, including source IP addresses and your activity on the Service (such as date / time stamps associated with your use, pages and files viewed, searches and other actions you perform (for example, the functions you used)), device event information (such as system activity, error reports (sometimes referred to as «crash dumps») )) and hardware configurations. We may also access metadata and other information associated with files that you upload to our Service.
Usage Data: We collect usage data about you each time you interact with our Service, which may include the dates and times you access the Service and your browsing activities (such as the parts of the Service you used, the duration of the session, clicked links, entered sensitive text, and mouse movements). We also collect information about the performance of the Service, including metrics related to the deliverability of emails and other communications that you send through the Service. If you are using our mobile application, we may collect information about how often you use the mobile application and other performance data. This information enables us to improve the content and operation of the Service and to facilitate research and analysis of the Service.
To communicate with you about your subscription and provide customer support to perform our contract with you for the use of the Service or where we have not entered into a contract with you, in reliance on our legitimate interests in administering and supporting our Service. For example, if you use our Mobile Apps, we may ask you if you want to receive push notifications about activity in your account. If you have opted in to these push notifications and no longer want to receive them, you may turn them off through your operating system.
To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms. To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements in reliance on our legitimate interests. To prosecute and defend a court, arbitration, or similar legal proceeding. To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
To provide, support and improve the Service to perform our contract with you for the use of the Service or where we have not entered into a contract with you, in reliance on our legitimate interests in administering and improving the Service and providing certain features. For example, this may include improving the navigation and content of the Service and sharing your information with third parties in order to provide and support our Service or to make certain features of the Service available to you. When we share your Personal Information with third parties, we take steps to protect your information in a manner that is consistent with our obligations under applicable privacy laws.
To carry out other business purposes. To carry out other legitimate business purposes, as well as other lawful purposes about which we will notify you.
Privacy for Visitors
This section applies to Personal Information that we collect and process when you visit the HappyClient Site, and in the usual course of our business, such as in connection with our recruitment, events, sales and marketing activities or when you visit our offices. In this section, «you» and «your» refer to Visitors.
Information We Collect
(i) Information you provide to us on the HappyClient Site, or otherwise: Our HappyClient Site offers several ways to communicate with us, such as by submitting forms, email, for inquiries about our company, Service, and blog. For example, we may ask you to provide certain Personal Information when you express an interest in obtaining information about us or our Service, participate in surveys, subscribe to marketing, apply for a position at HappyClient, or communicate with us. We may also collect personal information about you through a phone call with one of our representatives. You may choose to provide additional information when you communicate with us or interact with us, and we may retain copies of such communications for our records.
The personal information we collect may include:
Business contact information (such as your name, phone number, email address, and country); Professional information (such as your job title, institution or company); Nature of your communication; Marketing information (such as your contact preferences); and Any information you choose to provide us by filling in any «free text» boxes on our forms.
Information We Collect
We may use the information we collect through our HappyClient Site, and in connection with our events and marketing activities (alone or in combination with other data we collect) for a range of reasons in reliance on our legitimate interests, including: To provide, operate, optimize, and maintain the HappyClient Site,. To send you marketing information, services recommendations and non-transactional communications (e.g., email) about us, in accordance with your marketing preferences, including information about our services necessary for our legitimate interest in conducting direct marketing or to the extent you have provided your prior consent.
For recruitment purposes if you have applied for a role with HappyClient. To respond to your online inquiries and requests, and to provide you with information and access to resources or services that you have requested from us. To manage the HappyClient Site and system administration and security. To manage event subscriptions and attendance, including sending related communications to you. To register visitors to our offices for security reasons and to manage non-disclosure agreements that visitors may be required to sign. To improve the navigation and content of the HappyClient Site. To identify any server problems or other IT or network issues. To process transactions and to set up online accounts. To compile aggregated statistics about site usage and to better understand the preferences of our Visitors. To help us provide, improve and personalize our marketing activities. To facilitate the security and continued proper functioning of the HappyClient Site. To carry out research and development to improve our HappyClient Site, services. To conduct marketing research, advertise to you, provide personalized information about us on and off our HappyClient Site, and to provide other personalized content based on your activities and interests to the extent necessary for our legitimate interests in supporting our marketing activities or advertising our Service or instances where we seek your consent. To carry out other legitimate business purposes, as well as other lawful purposes, such as data analysis, fraud monitoring and prevention, identifying usage trends and expanding our business activities in reliance on our legitimate interests.
Public Information and Third-Party Websites
Blog. We have public blogs on the HappyClient Site. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you want it removed, contact us at firstname.lastname@example.org. If we are unable to remove your information, we will tell you why.
Changes to this Policy
Questions & Concerns
If you have any questions or comments, or if you have a concern about the way in which we have handled any privacy matter, please send an email to email@example.com. For the purposes of EU data protection legislation, The HC STAFFING S DE RL DE CV is the controller of your Personal Information. Our Data Protection Officer can be contacted at firstname.lastname@example.org. You may also contact us by postal mail or email at:
HC STAFFING S DE RL DE CV
Av. Francisco Zarco 2416
Col Zarco, 31020 Chihuahua, Chih.